For customers using this store, for a transparent checkout experience, as a firm service commitment, all store prices and charges are presented and processed in USD unless the checkout expressly states otherwise.
Our Approach to About Credit/Debit Card
Our policy is designed so that to keep the record precise, described in practical language, we accept eligible credit and debit cards on the networks displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. In customer-facing terms, as a practical service rule, available methods can depend on the card issuer and the secure checkout configuration.
What to Know About Security
The practical standard is that to keep the record precise, as a firm service commitment, checkout payment information is processed by Shopify and applicable payment providers using their security controls. Additionally, as part of this policy, we do not ask customers to send full card details by email.
Taxes, Cancellations, and Refunds Explained
For consistent handling, for a transparent checkout experience, used as the operative rule, taxes are collected as required by applicable law. To be specific, to keep the record precise, an order may be cancelled before shipment. In the same context, to keep the record precise, approved refunds are returned to the original payment method and normally appear in 5–10 business days after issuance, subject to financial-institution processing.
Our Approach to Authorization and Charges
The practical standard is that as applied by this store, applied consistently, your payment provider may authorize a card when the order is submitted. As a related point, within our published terms, you confirm that the payment details are accurate and that you are authorized to use the selected method. For completeness, for customer clarity, declined or unverifiable payments may delay or cancel an order.
Business Identity and Support
For clarity, for eligible U.S. orders, as a firm service commitment, Trading name: Sun Bum
Under our customer-care standard, for consistent customer care, with the customer impact made clear, Contact email: Support@SunBnw.shop
For customers using this store, as part of this policy, as a firm service commitment, Support telephone: 3198268103
For customers using this store, as applied by this store, for a clear commercial understanding, Merchant/return address: 112 Water View Dr, Hawley, PA 18428, US
Under our customer-care standard, within the process described here, as the store administers it, Customer-care availability: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).